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Why is QMS still needed for quality management when MES and ERP are available?

2024-02-21

In manufacturing, quality management is always an eternal theme in business management. To improve quality management, businesses must master sufficient and useful data and information, achieving informatization of quality management.
ERP (Enterprise Resource Planning) systems and MES (Manufacturing Execution System) are information management systems adopted by many enterprises to coordinate and monitor internal resources and processes, improving efficiency and productivity.Many small and medium-sized enterprises are also confused about whether it is necessary to implement a QMS (Quality Management System).



In fact, many well-known large companies have deployed QMS for quality management even when they already have MES and ERP.Although MES or ERP provide significant help in process control and production management, their quality modules far from meet the greater quality management needs of customers.
MES, ERP and other systems do have quality management functions, but they are very ineffective.
The quality informatization of these systems is partial. Quality data is isolated in different systems, unable to form an effective closed loop, only meeting some business needs of quality management, and lacking real-time warning functions.
For example, incoming inspection and shipment inspection are in the ERP system, process inspection in the MES system, after-sales quality issue handling in the CRM system... The lack of a QMS system based on quality management system planning is not conducive to the implementation of comprehensive quality management.

QMS, on the other hand, is a more targeted, comprehensive, mature, and systematic quality management informatization system.


For example, in terms of the scope of quality management business, if using the ISO9001 quality management system as a standard, on average, each ERP system covers about 20%-30% of the quality management business scope; MES systems cover about 10%-20%; while QMS focuses on the quality management field, basically covering the entire ISO9001 standard.

In terms of the depth and maturity of quality management business, many enterprises are exploring how to effectively integrate quality management into MES systems, seeking effective combination of MES and manufacturing quality management, but there is no fixed approach yet. From实际情况看, quality management in MES is not ideal; some users started with MES for quality management but had to switch to QMS due to poor results.



Therefore, even though enterprises have adopted ERP and MES systems, QMS is still essential.
QMS emphasizes quality management and provides specialized tools and processes to meet the quality needs of enterprises. It complements ERP and MES systems, achieving more comprehensive quality management by integrating data and processes. At the same time, QMS also promotes continuous improvement, helping enterprises continuously improve quality, reduce costs, and enhance competitiveness. By cooperating with ERP and MES systems, enterprises can achieve comprehensive information management, thereby better managing quality, reducing costs, and continuously improving business performance.

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