Company News

A leading IC design company has strict standards and requirements in quality management, having obtained international quality system certifications such as ISO9001, ISO14001, and Dun & Bradstreet certification, while actively promoting industry integration and establishing strategic partnerships with multiple leading wafer fabs and packaging and testing plants worldwide.

With the strong growth of the leading IC design company's business, there is a need to continuously improve management methods to achieve efficiency enhancement and coordination to meet the operational management requirements of rapid growth. Quality digital transformation has become a fundamental element for enterprises to enhance core competitiveness. However, the company's existing quality digital construction faces the following issues:

Lack of overall planning and design

Business processes lack adaptive changes

Offline standards and online execution lack benchmarking management

Data interaction with suppliers relies more on offline methods

Quality data lacks unified standards and is scattered across various peripheral systems, unable to meet the overall requirements of the enterprise for quality digitalization

The QMS quality management system (hereinafter referred to as the QMS system) is an effective means and tool for quality assurance and an indispensable component of 'digital transformation' for fabless enterprises. Based on the enterprise's needs, Getech initiated a quality management digital transformation consulting + implementation project for this company. Through over 35 business area surveys, over 50 peripheral system surveys, and the output of 14 business blueprints, the overall quality digital framework was reconstructed. At the same time:

1) Through quality digital business consulting, achieve overall planning from quality management strategy to quality digitalization;

2) Align business-involved responsible departments, re-sort, simplify, and integrate all management-type business processes, and standardize them into controlled documents. For example, processes and forms such as MRB review and supplier audit are business-bound with the DCC system to ensure the consistency of document versions with current standards;

3) Build a supplier interaction platform, unify management standards and processes with suppliers. For example, business processes such as supplier basic data collection, supplier audit, supplier performance evaluation, OPL, etc., are pushed from the enterprise internal to the supplier interaction platform to achieve an end-to-end business management model. At the same time, conduct full-process online management of supplier quality, jointly improving quality management levels with suppliers;

4) Integrate quality issues arising from the entire process of incoming inspection, wafer foundry, packaging and testing, and downstream finished product shipment, build a unified problem management closed-loop model and failure library, apply similar successful experiences throughout the product process, and provide strong system support for the enterprise's 'zero' customer complaint management goal;

5) Align enterprise IT and peripheral systems, break down system barriers in business processes, re-sort scattered quality data, build quality data standards, and uniformly incorporate relevant quality data into QMS system management. Linkage scenarios include: CSR and product control linkage, abnormal handling and inventory HOLD, WIP HOLD, product recall linkage, etc.

Combining with the enterprise's quality control system requirements, Getech's QMS system implements management requirements and standardized processes into the system, while building an online end-to-end business window, significantly enhancing the enterprise's quality digital management capability.
Work efficiency improved by 60%
By establishing a quality database, the QMS system automatically generates relevant reports, such as PPAP reports, OQC reports, etc., which customers can download on demand; it can also directly integrate with email interfaces to periodically push emails to customers, improving work efficiency.
Management level improved by 40%. Establish a unified, standardized, and standardized problem closed-loop verification process, including incoming material defects, process abnormalities, customer complaint feedback, audit findings, MRB, etc.; at the same time, by building a supplier portal, achieve online real-time interaction with suppliers, align supplier-related data, and enhance the ability to control suppliers and products.
Customer satisfaction increased by 20%. By digitizing and visualizing information such as user special requirements, customer audits, change management, etc., during customer audits, directly display relevant content intuitively through the system, improving customer satisfaction.